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Learn To Buy This Guide. Last Month'S Salary Is Not A Dream.

2014/12/20 21:14:00 17

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Question 1: what should we do when we greet our guests with a smiling face and customers do not respond?

Many times, when we greet our guests in, they welcome to us: there is not much response.

Not even looking at us.

Many people are entering a strange place.

Store

When I was unwilling to speak more, I was afraid that I would be hurt.

Shopping guide

Entangled.

We should understand the general psychology of the guests, choose the right place and approach the guests at the best time.

Many shopping guides are unable to hang up immediately after being neglected.

The original smile disappeared and the expression became stiff.

How to solve this problem

mentality

To comply with the wishes of the guests, slow down the pressure of guests, and guide our guests to understand our clothes with sincerity, and arouse their interest, is the first step towards success.

Question two: it is suggested that the guest try it on, but if the other person does not want it, what should he do?

Such a guest is too undressed to wear stripped clothes, afraid to wear out inappropriate, afraid of trying not to buy embarrassed.

Or you will not accept your proposal at all, or you will not see our products at all.

Many of them are unprofessional because of our lack of confidence in our products, and lack of confidence in sales, which directly affects the customers' interest in this kind of clothing.

How to solve this problem: don't put forward your suggestions too early, let the guests have a sense of imposing on her, grasp the most appropriate time, put forward your opinions honestly, skillfully use body and action to combine, encourage guests to dare to try.

Stick to it, but do not blindly insist on your point of view. When guests object to the style, you must act in accordance with the law and act according to circumstances.

Question three: after listening to your suggestions, guests do not respond, turn around and leave. What should I do?

Such things happen almost everyday around us, but have anyone ever seriously summed up them? Some are eager to make this single business and chatter in front of guests. This is right for you, that is also suitable for you, so that the other side is very disgusted. In order not to make yourself fooled and not to refute the face of shopping guide, I turn around and leave without saying a word.

There are also some remarks on shopping guide, which do not adapt to the views, do not accept, do not have a general understanding of their needs, blindly start to introduce.

Do you know what she wants?

How to solve this problem: as long as the guest's feet have not yet stepped out of the store, they must go to work. First, it is out of courtesy, and two is to sincerely ask the guests: is it not that I have made you dissatisfied? I really want to serve you. Maybe I value your guest too much. Your words may not be appropriate, but if you have any suggestions, I hope you can tell me selflessly, so that I can correct them in the future.

The language should be concise, the attitude should be sincere, neither humble nor overbearing.

Question four: accept your proposal, but what should we do if the guest has to make excuses to leave?

After trying on the customer, she looked at herself repeatedly in the mirror and was very satisfied. But when she took off, she often hesitated.

Always say something: find friends and buy it again; I'll get the money to buy it again; wait till my husband sees it; I'll go around the other shops again, and there's no suitable time for me to come again.

And so on to prevaricate our shopping guide.

If this time, you say to her, "well, welcome to discuss it again."

In that case, you are really fooled.

The probability of such a guest's return is not none but very little.

How to solve this problem: find the reasons why guests do not want to buy immediately, suit the remedy to the case, put a slight pressure or temptation on the other side, for example, this is the last thing; the discount activity will be over soon; there are still the last few gifts; once you have the desire to purchase, you can immediately bring it to the bar, shout the cashier loudly, and pack quickly.

The guests insisted on leaving, but also to give the other person the face, and stressed that if I look back, I will still serve you warmly.


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